How mobile patrols can respond to incidents promptly and mitigate damage
As a business owner, navigating incidents that happen on-site while nobody is there can be a race against the clock. Longer response times can lead to more damage, and it may not be safe to attend the scene.
Dispatched immediately after the alarm has sounded, mobile patrols are a safe and efficient solution to combat response times for incidents at business sites.
With one of Australia’s largest mobile patrol fleets, Wilson Security can deliver reliable security solutions on an at-needs basis. Read on to see how mobile patrols can help your business respond to incidents quicker and mitigate damage.
They reduce response times to an incident
After an incident, an immediate response can be critical to ensure the site – and the people in it – are safe. However, if the site manager or business owner isn’t notified immediately, or are far away from the scene, lagged response times can compromise safety and cause further damage.
As soon as a client alarm goes off, the award-winning RAPID app assigns the nearest Wilson Security patrol officer to respond to the incident. Our security personnel then use the app to track, report and monitor an alarm response, and notify the business owner.
This innovative technology allows our mobile patrol team to respond quickly to an incident. Our mobile patrol officers can manage a range of threats, including:
- Trespassing and squatting
- Vandalism
- Arson and other unchecked fire safety issues arising from things like mechanical faults
- Burglary
- Illegal dumping
- Other safety issues, like water leaks.
They can secure the site efficiently
Even if you arrive at the scene promptly, it may be unsafe for someone untrained in risk management. Our qualified security personnel patrol the site to evaluate the incident, and act on any security risks quickly.
When clients are onboarded, our staff draw up an in-depth risk assessment with detailed knowledge of the site and maps on-hand. This enables our mobile patrols to swiftly go to known high-risk spots, like storage rooms, safes and utility boards.
Patrol staff can also remove trespassers from the scene by either asking them to move on or by notifying emergency services. They then carry out checks to ensure that all staff have left the building in a safe and orderly manner.
They can diagnose and manage the issue quickly
Once an alarm sounds, the trigger may not be physically apparent, which be a cause for concern for staff and business owners. After mobile staff arrive at the scene, they search and diagnose any underlying causes. Issues could include:
- Broken water mains
- Smashed windows
- Storm damage.
By reporting issues to appropriate bodies in a swift and timely manner, officers can help to reduce further damage to the site.
They can prevent issues before they occur with random patrols
Employing a dedicated security officer 24/7 may not be an affordable or scalable solution for protecting your business. Random patrols are a cost-effective tool to help mitigate the risk of planned incidents, while providing peace of mind with on-site security presence. Our mobile patrols provide random checks day and night, acting as a visual deterrent for intruders who may abandon track as a result of intermittent site checks.
They can help incidents from reoccurring
After a mobile patrol response, we generate and deliver a report with photos of the incident by the next day.
This can help business owners to assess the incident and plan next steps to combat the risk of incidents reoccurring.
They offer scalable security solutions tailored to your business
Wilson Security’s fleet of mobile patrols provide industry-leading security support for a wide range of business environments across Australia. From a false alarm to a large-scale breach, our staff are trained to respond to incidents quickly and appropriately.
Get in contact with us today to see how we can provide a cost-effective security solution that’s customised to suit your business’ needs.
